AdminHub Planner (Customer Care, Hub Planner)

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  1. 6 votes
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    5 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for the comment on this suggestion idea. Right now we are concentrating on updating features such as Reports, Public Holidays and Booking Categories. Having said that, we will endeavor to keep this integration idea of multiple languages within our catalog of features to produce.

    For Québec, in particular, we have double-checked the law to be sure. In accordance with Quebec law, the software must be available in French unless no French version exists. https://hubplanner.com/ is only produced in one language - English.  

    Keep an eye on our Hub Planner Blog for feature updates and new releases. https://hubplanner.com/blog/. Thanks again for your added suggestions and comments.

    Team Hub Planner

    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi,

    Took a quick look thanks for sending. It might be a bit too niche of an integration at this moment in time, but if enough clients have an interest we can definitely consider looking at a way to integrate against it. For now we have to focus on getting the bigger tickets and features integrated which will be for everyone. Thanks

    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi Jaroslav,

    Thanks for the comment. I will answer in 2 parts..

    Is Hub Planner multi language?
    Not 100% localized but as the interface largely depends on your inputted data it does become somewhat localized. We also offer a way for you to change the 2 main keywords in your Hub Planner. Either when signing up or in your Settings page under Customization you can edit the keywords in your own langauge. These keywords filter through the entire system so you will see them repeated all over.

    Could one connect Hub Planner to online financial software packages?
    Can you let us know what financial software package you have in mind and we can see if there is an API easily available to integrate with.

    Thanks //Stephen

  2. 6 votes
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    2 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    The grouping dictates the row and acts as a filter in a way. Can you maybe send us over some suggestion of what you are looking for and reference this thread?

  3. 18 votes
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    6 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    @cc, are you able to confirm what view you mean by this comment

    "Having a list of projects but not being able to break down who did what time on those projects without going into each one is quite limiting"

    The new reports works in the same way really, you click the project in both and get the breakdown. We have are soon releasing

    1. Non grouped Rows (Which is the same as old version at the lowest line item level)
    2. Additional columns so you can have more data side by side

    However please let me know if we are missing something in how you can't get the info you need. Also please send us over a spreadsheet of report example if easier and reference this thread

    Team Hub Planner

    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Firstly, thanks for the feedback. Much appreciated.

    Sure, we appreciate that. We rebuilt the entire reporting function to give users a far superior experience and capacities of reporting. The new reports support the major functionalities and columns of the old reports and a whole lot more. Unfortunately what that means is that it's not an A->B copy and we don't have the capacity to copy and paste the old reports into the new reports. You can of course rebuild them and in a way, this helps you get to know the new reports. But of course you still have access to the old reports. And we can assure you we will not remove this until we are sure that you have what you need.

    We are in the process of updating the new reports with new features like the addition of Heat Maps that was released last week. So, do keep an eye out for more updates and features. We'll keep you posted.

    We have an extensive Knowledge Base that you might find helpful in navigating around the new reports -> https://hubplanner.com/kbtopic/reports/

    Thanks for your patience folks, and thanks also for the feedback!

    Keep in touch if you need any further assistance. Reach out to us hello@hubplanner.com for any help you might need.

    Team Hub Planner

  4. 2 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for your suggestion. We'll definitely take that on board for sure. I can understand there are so many features of Hub Planner to get used to. We are in the midst of constantly developing the Knowledge Base help centre. We also have some tutorial videos in our You Tube channel too. But, absolutely a valid suggestion and thank you for taking the time to write.

    https://hubplanner.com/knowledge-base/
    https://www.youtube.com/user/HubPlanner/

  5. 1 vote
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for suggesting. So, it's like the reverse of how the iCal currently works.

    For example, right now the flow is Hub Planner updates the calendar. Any new bookings, changes and alterations you make within Hub Planner will automatically update your calendar.

    Your suggestion is that you would like to be able to make your changes within your calendar and have those changes update in Hub Planner? However they would go through the approval process?

    Thanks
    Team Hub Planner

  6. 1 vote
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey there, thanks for reaching out. Just to let you know that this feature of viewing the Billing Panel is live within the scheduler view of a project. All you need to do is select the $ icon from the top right hand side toolbar.

    From here you can opt to view as much or as little budget hours and financial details as you wish.

    See screen grab - https://www.dropbox.com/s/d28x0qjmpcut4ye/Screenshot%202019-10-30%2013.54.09.png?dl=0

    Also a link to the blog post - https://hubplanner.com/internal-rates-booking-rates-and-a-new-billing-panel-added-to-the-billing-rates-extension/

    Thanks
    Team Hub Planner

  7. 1 vote
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for posting the idea.

    In the meantime, what might help you if you haven't already being doing this is to open up the Dashboard, Scheduler and Reports in another tab so you can keep an eye on the impact of approving / rejecting vacation time?

    Thanks,
    Team Hub Planner

  8. 4 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey, thanks for reaching out. Have you tried it with the new Hub Planner Reports? Perhaps you can drop us a line at hello@hubplanner.com and we can try and help you out.

    Team Hub Planner

  9. 3 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi Fiona,

    Thanks for the suggestion.

    You can always assign the phases as bookings?

    Another and more in-depth way would be to create a project group, followed by a sub group and then have the 'phases' as projects - this way you can apply the budget hours?

    Thanks
    Team Hub Planner

  10. 3 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey there, thanks for your post and suggestion.

    At present, there is no option within the Vacation Extension for a resource to request to cancel an already approved vacation day. They can of course cancel a pending request via the Request Table.

    In the meantime, if a resource needs an approved vacation to be removed. Approvers of vacation time can delete the vacation from the request table. In turn, the scheduler will be updated as will the resources vacation allowance.

    Thanks
    Team Hub Planner

  11. 3 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    1 - Yes, I like this!  The same as the way it's done in Vacation/Resource Request & Approval time?  Reject with a note. 

    2 - You can add a project / booking category / time to the timesheet without navigating to the scheduler.  Simply click the green + sign to Add Time Entry (See screenshot - https://mrkr.io/s/5db31b17637145257121bbb8/0) All your projects are listed here.  Just click to add.   

    3 - Each week is automatically populated with time / projects scheduled.  Unless you are adding projects on the fly as explained in point 2.  

    4 - When approving, you can alter the date to be as expansive as you wish.  You might also find the 'Bulk Actions' beneficial to use. 

    Thanks for your post, 
    Team Hub Planner  

  12. 2 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey, thanks for the ideas and suggestions. We will endeavour to take them on board.

    Just to let you know that you can change the primary keywords of both resources and projects no problem. Just follow these few simple steps: https://hubplanner.com/kb/general-faqs/

    Thanks,
    Hub Planner

  13. 13 votes
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    3 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for the suggestion, we like it! We'll keep you posted with progression here. Alternatively, keep an eye on the https://hubplanner.com/blog/ for further updates.

  14. 28 votes
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    under review  ·  3 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi,

    We are looking at the time entry side for this. Within the booking side you can do this easily by setting a custom booking rate of $0 for example, making it non billable work.

    We are looking into this, so more updates to come to make it easier for you to handle and differentiate.

    Best, Support

  15. 43 votes
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    2 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey Lars, keep an out on our news feed..... Expenses are en route!

    https://hubplanner.com/blog/

  16. 1 vote
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for the idea and I understand what you mean. I'll feed back for review.

  17. 34 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for the suggestion. We will keep an eye on the progress of the popularity and refer for submission.

  18. 9 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Sure, thanks for the suggestion. We updated the tool tip options recently enough. But we will definitely keep an eye on the popularity of this suggestion. We might try to add it as an option to view within the scheduler settings perhaps?

  19. 3 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Great and important suggestion! I'll feed this back to the team for review. Thanks, Hub Planner

  20. 17 votes
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    planned  ·  4 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for the feedback guys. As you can see this the status of this feature is planned. Appreciate your patience on this. We will keep you posted on the progress. We do have some exciting feature releases coming up that may help in the meantime.

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