AdminHub Planner (Customer Care, Hub Planner)

My feedback

  1. 1 vote
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for your suggestion. We'll definitely take that on board for sure. I can understand there are so many features of Hub Planner to get used to. We are in the midst of constantly developing the Knowledge Base help centre. We also have some tutorial videos in our You Tube channel too. But, absolutely a valid suggestion and thank you for taking the time to write.

    https://hubplanner.com/knowledge-base/
    https://www.youtube.com/user/HubPlanner/

  2. 1 vote
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for suggesting. So, it's like the reverse of how the iCal currently works.

    For example, right now the flow is Hub Planner updates the calendar. Any new bookings, changes and alterations you make within Hub Planner will automatically update your calendar.

    Your suggestion is that you would like to be able to make your changes within your calendar and have those changes update in Hub Planner? However they would go through the approval process?

    Thanks
    Team Hub Planner

  3. 14 votes
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    5 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Firstly, thanks for the feedback. Much appreciated.

    Sure, we appreciate that. We rebuilt the entire reporting function to give users a far superior experience and capacities of reporting. The new reports support the major functionalities and columns of the old reports and a whole lot more. Unfortunately what that means is that it's not an A->B copy and we don't have the capacity to copy and paste the old reports into the new reports. You can of course rebuild them and in a way, this helps you get to know the new reports. But of course you still have access to the old reports. And we can assure you we will not remove this until we are sure that you have what you need.

    We are in the process of updating the new reports with new features like the addition of Heat Maps that was released last week. So, do keep an eye out for more updates and features. We'll keep you posted.

    We have an extensive Knowledge Base that you might find helpful in navigating around the new reports -> https://hubplanner.com/kbtopic/reports/

    Thanks for your patience folks, and thanks also for the feedback!

    Keep in touch if you need any further assistance. Reach out to us hello@hubplanner.com for any help you might need.

    Team Hub Planner

  4. 1 vote
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey there, thanks for reaching out. Just to let you know that this feature of viewing the Billing Panel is live within the scheduler view of a project. All you need to do is select the $ icon from the top right hand side toolbar.

    From here you can opt to view as much or as little budget hours and financial details as you wish.

    See screen grab - https://www.dropbox.com/s/d28x0qjmpcut4ye/Screenshot%202019-10-30%2013.54.09.png?dl=0

    Also a link to the blog post - https://hubplanner.com/internal-rates-booking-rates-and-a-new-billing-panel-added-to-the-billing-rates-extension/

    Thanks
    Team Hub Planner

  5. 1 vote
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for posting the idea.

    In the meantime, what might help you if you haven't already being doing this is to open up the Dashboard, Scheduler and Reports in another tab so you can keep an eye on the impact of approving / rejecting vacation time?

    Thanks,
    Team Hub Planner

  6. 4 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey, thanks for reaching out. Have you tried it with the new Hub Planner Reports? Perhaps you can drop us a line at hello@hubplanner.com and we can try and help you out.

    Team Hub Planner

  7. 3 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi Fiona,

    Thanks for the suggestion.

    You can always assign the phases as bookings?

    Another and more in-depth way would be to create a project group, followed by a sub group and then have the 'phases' as projects - this way you can apply the budget hours?

    Thanks
    Team Hub Planner

  8. 3 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey there, thanks for your post and suggestion.

    At present, there is no option within the Vacation Extension for a resource to request to cancel an already approved vacation day. They can of course cancel a pending request via the Request Table.

    In the meantime, if a resource needs an approved vacation to be removed. Approvers of vacation time can delete the vacation from the request table. In turn, the scheduler will be updated as will the resources vacation allowance.

    Thanks
    Team Hub Planner

  9. 3 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    1 - Yes, I like this!  The same as the way it's done in Vacation/Resource Request & Approval time?  Reject with a note. 

    2 - You can add a project / booking category / time to the timesheet without navigating to the scheduler.  Simply click the green + sign to Add Time Entry (See screenshot - https://mrkr.io/s/5db31b17637145257121bbb8/0) All your projects are listed here.  Just click to add.   

    3 - Each week is automatically populated with time / projects scheduled.  Unless you are adding projects on the fly as explained in point 2.  

    4 - When approving, you can alter the date to be as expansive as you wish.  You might also find the 'Bulk Actions' beneficial to use. 

    Thanks for your post, 
    Team Hub Planner  

  10. 2 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey, thanks for the ideas and suggestions. We will endeavour to take them on board.

    Just to let you know that you can change the primary keywords of both resources and projects no problem. Just follow these few simple steps: https://hubplanner.com/kb/general-faqs/

    Thanks,
    Hub Planner

  11. 13 votes
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    3 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for the suggestion, we like it! We'll keep you posted with progression here. Alternatively, keep an eye on the https://hubplanner.com/blog/ for further updates.

  12. 28 votes
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    under review  ·  3 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi,

    We are looking at the time entry side for this. Within the booking side you can do this easily by setting a custom booking rate of $0 for example, making it non billable work.

    We are looking into this, so more updates to come to make it easier for you to handle and differentiate.

    Best, Support

  13. 95 votes
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    started  ·  6 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    For the moment, we have the below mentioned work around for resource scheduling. The feature is Under Review and we will endeavour to keep you posted! https://hubplanner.com/blog/

    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi folks,

    Most users utilize Events to create Public Holidays for multiple countries and timezones. It's pretty easy to do too.

    Call the event a Public Holiday (Country Name). Following that, you can create multiple events for all various countries and timezones. Once set up, navigate to the Scheduler.

    * From the Sidebar click Add New

    * Schedule Resource

    * Select Event (Public Holiday) the same way as you would a project

    * Select Resources

    * Select Event Dates

    * Select Booking Repeat

    * Select Booking Allocation

    * Select Booking Category if required

    * Select Add New

    For more detailed steps, follow below. https://hubplanner.com/kb/events-public-holidays-and-different-timezones/

    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks folks, we will work on this.

  14. 43 votes
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    2 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey Lars, keep an out on our news feed..... Expenses are en route!

    https://hubplanner.com/blog/

  15. 1 vote
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for the idea and I understand what you mean. I'll feed back for review.

  16. 34 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for the suggestion. We will keep an eye on the progress of the popularity and refer for submission.

  17. 9 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Sure, thanks for the suggestion. We updated the tool tip options recently enough. But we will definitely keep an eye on the popularity of this suggestion. We might try to add it as an option to view within the scheduler settings perhaps?

  18. 3 votes
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    1 comment  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Great and important suggestion! I'll feed this back to the team for review. Thanks, Hub Planner

  19. 17 votes
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    planned  ·  4 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Thanks for the feedback guys. As you can see this the status of this feature is planned. Appreciate your patience on this. We will keep you posted on the progress. We do have some exciting feature releases coming up that may help in the meantime.

  20. 119 votes
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    started  ·  14 comments  ·  What's Next for Hub Planner?  ·  Flag idea as inappropriate…  ·  Admin →
    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hey there. We are in the QA (Quality Assurance) side of testing out Email Notifications prior to release. We'll keep you guys posted. It's coming, we promise :)

    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    feature is in QA, thanks for your patience.

    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi,

    Thanks, we did post up Jan 4, that is is coming early Q1. We have a couple of other updates coming out as mentioned, but it is on the way.

    hang tight.

    Best, Support.

    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi,

    I don't have specifics to share, but it is planned for release early Q1. So it will be available in stages as part of the Vacation request notifications and then other notifications are being rolled into the feature.

    Thanks for your patience, it is coming soon.

    Best, Support

    AdminHub Planner (Customer Care, Hub Planner) commented  · 

    Hi,

    A quick update here. We are aware some people want email notifications and the reason it has been not prioritized yet is due to the success of the iCal integration. The team can pull down all their project bookings in real time to their own Gmail, Apple or Outlook calendars and see their schedule there without needing to log into Hub Planner to view it. We certainly have emails on our radar to implement , and understand they can offer more of a conversation, but getting the message of changing bookings to your team could be a nice workaround to use the iCal implementation.

    There is a reference guide here to get you up and running.

    http://hubplanner.com/reference/icalendar-feeds/

    I hope that works for some of the folks waiting here?

    Best, Support

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