AdminHub Planner
(Customer Care, Hub Planner)
My feedback
37 results found
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30 votes
An error occurred while saving the comment -
5 votes
An error occurred while saving the comment Sure, thanks for the suggestion. We updated the tool tip options recently enough. But we will definitely keep an eye on the popularity of this suggestion. We might try to add it as an option to view within the scheduler settings perhaps?
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1 vote
An error occurred while saving the comment Great and important suggestion! I'll feed this back to the team for review. Thanks, Hub Planner
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55 votes
An error occurred while saving the comment Hi CC,
Thanks for the follow up. I believe it is still under review as there is no clear and concise relationship between the softwares that helps everyone. Therefore a lot of customers have just taken advantage of our API https://github.com/hubplanner/API and create their own custom integrations between the two to suit their business needs.
What would be helpful is if you can suggest what integration you are specifically looking for between the software as it is very broad when it is just integrate Jira with Hub Planner.
For example do you see it as Epic's created in Hub Planner = Projects? Maybe you can suggest what mapping you are looking for exactly?
We recently released a Basecamp integration https://hubplanner.com/inline-integration-basecamp/ so something with Jira could slot in here.
best Support
An error occurred while saving the comment Hi, If anyone has had the chance to look at an integration between our API and Jira as requested, please let us know at hello@hubplanner.com
Thanks
An error occurred while saving the comment We don't have a working example of an integration yet, but please take a look at our API. Maybe there is enough there looking at the Harvest Example to get you started?
https://github.com/hubplanner/API
Harvest Integration example: https://github.com/hubplanner/API/tree/master/Examples/harvest
An error occurred while saving the comment Hi MG,
Thanks for all the good suggestions. We will see where they fit in with the integration scope. Keep the suggestions coming if you think of anything else!
Thanks
An error occurred while saving the comment Hi,
We are familiar with JIRA but have not looked at it yet in regards to an integration with Hub Planner. We will add their API to our list.
If you can provide examples of what you would like to see in a 'deeper analysis' as far as reporting goes that would be great.
Thanks
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3 votes
An error occurred while saving the comment Hi, can you send us a screenshot to hello @ hubplanner.com of your view?
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69 votes
An error occurred while saving the comment Thanks for your comment. It is not something that is hot priority right now but we are aware of it, thanks.
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21 votes
An error occurred while saving the comment Hi, thanks for the comment. We are looking into this. If Is plit up the issues.
1. Time Entry by Month (Interface change)
2. Make the export from timesheets better (date range, include notes)We are already looking into point 2, to see what we can do for you.
@HF - Can you send an support email to us with an example of the output you are looking for in excel?
best, Support
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4 votes
An error occurred while saving the comment We have added some of this in a new client feature
https://hubplanner.com/a-new-way-to-handle-customers-clients/
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38 votes
Hi just to let you know, the development of a clock timer in Hub Planner (you requested and voted on) has now begun. Any particular requests you have in addition to those you mentioned, please do let us know. Happy to take them on board when developing.
Thanks,
Helen
An error occurred while saving the comment Hi, A timer is something we plan on doing for Timesheets.
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3 votes
An error occurred while saving the comment Hi,
Thanks for the comment.. Just to clarify your suggestions
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Lets say a Project has a budget of 4000 hours.
You have been "Scheduled" 100 hours on the project via the scheduler. You have reported time of 80 hours.
Are you looking for data to display
You have 20 Hours remaining (100-80)
or are you looking to see
3920 Hours Remaining Total (4000 - 80)
or both :)
Just trying to get an idea of what is important for you metric wise.
--
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15 votes
An error occurred while saving the comment No sorry I can't provide you with a time or timeline. But it is due to be scheduled in an upcoming production sprint. You will get automatic updates here when it is scheduled.
An error occurred while saving the comment Ah ok, so I misunderstood you there. Yes, we are going to be adding that. Sorry about the time/dates confusion ;)
An error occurred while saving the comment Hi Joe,
You can do this. Edit a Project or create a new one and choose "Display Dates" allowing to you to pick a start and an end date.
best, Support
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2 votes
An error occurred while saving the comment Hi, At the moment that is on click
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1 vote
An error occurred while saving the comment Hi Michael, We can look into that, but at the moment the position of that button is fixed. If it does go out of the viewport due to scrolling you can easily right click the booking to get the exact same menu.
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3 votes
An error occurred while saving the comment Hi,
You can actually do this now. In your account settings you can change your working days to include whatever days you like including weekends.
You also have the ability in a certain project to "set days" to the days of the week that project can be booked.
We are working on a new feature to define the availability per individual resource which we hope to have available soon.
Thanks Hub Planner Support
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16 votes
An error occurred while saving the comment Hi,
Yes it is on our list of features to add some sorting to the resources. We have been working on a lot of other cool features so this one has not made it in yet. We will be revisiting our sprint planning post easter and this feature will be on the discussion list.
Thanks
An error occurred while saving the comment Hi Becky,
Thanks for your suggestion. You can currently display by group. If you create a custom resource group in your sidebar, add what resources you would like. When you open that group there is an option to show "All Group Bookings" Which will filter out the grid to show only resources within that group.
I hope that helps as a workaround.
Thanks
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3 votes
An error occurred while saving the comment Hi, thanks for the suggestion..You are right, that would be nice! We will look into their docs to see what we can do here!
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5 votes
An error occurred while saving the comment Hi Paul,
Thanks again for the comment. We try and get around booking a time on top of an existing booking with 2 methods
1) Using the power user keyboard short-cut keys to hide existing bookings while you make a new one
2) Use the checkboxes above the grid to do the same.
We can definitely chat about introducing a new row for single resources as you suggest..
Thanks again and I hope this interim solution works for you..
Thanks for the suggestion. We will keep an eye on the progress of the popularity and refer for submission.